About Pro Telecom Supply
We are a RF and Telecom Marketplace, hosting thousands of products from top industry distributors and suppliers
Pro Telecom Supply was formed in 2009 to build on the legacy Penfold Electrical Service. Founded in East Aurora, NY in 1954 by Bruce Penfold, Penfold Electrical Service provided electrical and equipment repair throughout the Western New York area.
After several decades of providing support and Service to customers, the Penfold Family expanded this commitment to an online resource for customers to find quality telecom and data products bundled with exceptional support. With a strong heritage of unsurpassed commitment to customers, we are dedicated to making sure your project has the tools you need, when you need it.
We invite you to contact us through our online form.
Direct Ordering
We work with leading national suppliers who offer robust catalogs to offer direct purchasing of telecom gear. All products are shipped directly from national suppliers. Pro Telecom does not directly stock inventory and provides order processing and listing services.
24/7 Ordering
Order when you want, how you want - no need to wait
on a sales representative to get back to you
Orders can be placed online, by phone, or fax. We accept approved purchase orders, major credit cards and Paypal. Many customers tell us that our online store is the best around.
Order Today, Install Tomorrow
We Ship It Fast: Order Today - Install Tomorrow
Our products are shipped directly from the manufacturer or national distributor, ensuring you have the latest models and firmwares.
Free delivery on most orders over $300
Money-back Guarantee
15-day Money-back Guarantee on almost everything we sell
We want you to be pleased with every order. We understand sometimes its easy to over order for a project and have products left over that you may not need That’s why we offer a 15-day money-back guarantee on almost every stock product we sell, excluding software and consumables. (See Terms and Conditions for exclusions.) If your items are new and unopened, return your purchase within 15 days of the ship date and we will promptly refund your money with a small (20%) restock fee less shipping.
While we understand that you may have opened items that you may have tested or may not need, in order to provide the highest level of support, quality products and provide the best purchase experience, we are unable to accept opened items. Just as you would not want to get an opened item for yours or your customers project, we make sure we have only new and factory sealed products for sale. We do offer free listing on our Ebay Outlet for open box items as an additional option.