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                Need Help?

              We are here to help before and after your purchase

 

 

 

 

Expert Advisors

Get real help from real IP fans. Rely on our experience and passion for the gear to help you shop smart.

1-800-213-1896

5 days a week

  • Email our Advisors
  • Learn about our Advisors

Customer Support

For questions about billing, shipments, returns, and other business matters.

1-800-213-1896

5 days a week

  • Email Customer Support

Technical Support

For help with installation, setup, and everyday use of your new products.

One-on-one help

A private phone number is provided with your invoice. Please have your invoice number handy when you call.

Learn about Tech Support

Downloads

  • Installation guides
  • Product manuals

We are fully authorized to resell and support all products and manufacturers represented below and others on our site where applicable

Axis Authorized PartnerVivotek Authorized ResellerExacqVision Certfied ResellerSony Security Preferred ResellerMilestone Professional Certified PartnerMobotix Authorized PartnerSmartvue Certified Distribution PartnerUbiquiti Certified Reseller

Exceptional Customer Service! Plus Free shipping on orders over $100

About The Penfold Group

Because our name is on the business, we work hard to make sure you get the best possible shopping experience. We look forward to hearing your comments at josh@protelecomsupply.com.

- Dr. Josh & Jenelle Penfold
CEO / COO

Large Selection and Fanatical Support

Pro Telecom Supply was created in the Spring of 2009 to build on the legacy and quality support of Penfold Electrical Service founded in Buffalo, NY in 1950. After several years of providing support and service to customers, ProTelecomSupply was created as an online resource for customers to find quality telecom and data products bundled with exceptional support. We are proud to be the Largest MOBOTIX Reseller in the USA for 2011!

 
 
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